Feedback & Reviews

We want to know what you think!  Please take a moment to let us know how we are doing.  If we did an outstanding job, let us know!  If we missed something or need to address an issue, PLEASE let us know that too!  We want our clients and customers to be 100% satisfied!  Please fill out our Client Satisfaction Survey or the form below and let us know your thoughts!
 
If you were completely satisfied, we also encourage you to post reviews of The Massage Store on any or all of the following websites.  Click the links below for our store's page on their sites, then click "Write Review" and let everyone else know how we did!  If you were not completely satisfied, then please contact us and we will try to make it right with you!
 
March 21, 2012 from Becky...
Therapist's Name:   Geri
What did you like most about your massage?  The wonderful therapists, the ease of making appointments.

What did you like least about your massage? Everything was awesome.
Additional comments:  Thanks so much, Geri for a heavenly massage!!!  The Massage Store is my favorite place, and I really wanna try a stone massage next time!


March 2, 2012 from Gery...
Therapist's Name:   Denise
What did you like most about your massage?  Ability to make an appointment on short notice.

What did you like least about your massage? I may have fallen asleep with the reduction of tension.
Additional comments:  Awesome massage.  Anli and Denise both do an incredible job.  Deep and relaxing.


December 28, 2011 from Amy...
Therapist's Name:   Shannon & Michelle
What did you like most about your massage?  We had the couples massage and I liked that we were in the same room.

What did you like least about your massage? Nothing - it was great.
Additional comments:  Everything was wonderful.  My husband and I both loved it and we will definitely be back.


December 19, 2011 from Marlene...
Therapist's Name:   Debise
What did you like most about your massage?  Relaxing, but goes too fast.  Denise was very good at getting just the right spots that needed working on.

What did you like least about your massage? Nothing. 
Additional comments:  Always a wonderful experience.  If I had the money, I would come more often.  Keep up the good work.

December 13, 2011 from Heather...
Therapist's Name:   Vivien
What did you like most about your massage?  I love the oils and the smells, and how it makes my skin so soft!

What did you like least about your massage?
Additional comments: 


November 7, 2011 from Debbie...
Therapist's Name:   Vivien
What did you like most about your massage?  When I left, the numbness in my fingers was gone!

What did you like least about your massage?
Additional comments: 


October 29, 2011 from Stephanie...
Therapist's Name:   Shannon
What did you like most about your massage?  Another great massage with Shannon.  It never feels like it is a routine with her, but instead she finds where my trouble areas are and works the massage specifically for me. So relaxing and I also added 30 minutes in the new sauna today as well which was a really neat experience - so much so I added it to my next two scheduled massages and am hoping to talk my husband into coming too.

What did you like least about your massage? Nothing.  Absolutely perfect!
Additional comments: 


October
23, 2011 from Marlene...
Therapist's Name:   Denise
What did you like most about your massage?  Denise works well on problem areas.   Does a wonderful job relaxing  you but pays extra attention to what you need.  Everyone there is very nice and friendly.

What did you like least about your massage? Massage time goes way too fast!
Additional comments: 


October 13, 2011 from Katelyn...
Therapist's Name:   Denise
What did you like most about your massage?  How much better my hip feels after my massage.

What did you like least about your massage? Nothing.
Additional comments:  For being a newbie to the whole massage world, the massage store made me feel very comfortable and explained to me the important of massage therapy. Being an athlete for many years, this is the first time that my achy muscles haven't hurt.


October 1, 2011 from Stepahanie...
Therapist's Name:   Shannon
What did you like most about your massage?  I used to live in a resort town where one hour massages are at least triple the price as they were here and honestly not one of them could hold a candle to Shannon.  She was amazing and I have already rebooked with her!.

What did you like least about your massage? The drive home, because I needed a nap first!
Additional comments:  Truly a relaxing, experience.  Shannon found all my aches, pains and tension spots and was spectacular.


September 23, 2011 from Dorothy...
Therapist's Name:   Vivien
What did you like most about your massage?  The calming effect it had on my...my stress levels were very high.  Vivian was excellent!

What did you like least about your massage? It had to end.
Additional comments:  Very awesome and professional!  Worth every penny!!


September 15, 2011 from Debbie...
Therapist's Name:   Vivien
What did you like most about your massage? 

What did you like least about your massage?
Additional comments:  I had my massage last evening and I slept GREAT!  This morning I woke feeling much more limber and my range of motion is increased in my troublesome joints.  I so appreciate Vivien and her healing touch.  I gave my husband a gift certificate so he can enjoy a massage also!


July 8, 2011 from Roger...
Therapist's Name:   Vivien
What did you like most about your massage?  Perfect pressure!

What did you like least about your massage? n/a
Additional comments: 


June 29, 2011 from Annette...
Therapist's Name:   Vivien
What did you like most about your massage?  Vivien listens to you.

What did you like least about your massage? Nothing except to make the massage last hours!
Additional comments:  Thanks Vivien for a GREAT MASSAGE!  Will be calling again soon!


June 18, 2011 from Janet...
Therapist's Name:   Taira
What did you like most about your massage?  The personal interest and professional ability.

What did you like least about your massage? It was chilly for the 1st time.
Additional comments:  I appreciate your top notch service


April 16, 2011 from Jessica...
Therapist's Name:   Nicole
What did you like most about your massage? 
I believe she did a great job working on my neck and shoulders they feel better they have been hurting for months.
What did you like least about your massage?  N/A
Additional comments: 


April 12, 2011 from Letha...
Therapist's Name:   Michelle Woods
What did you like most about your massage? 
Always felt I was being heard and understood, made me feel comfortable and modest.  She went longer than scheduled made me feel I was important.
What did you like least about your massage? that it had to end :)
Additional comments: 


April 5, 2011 from Sahl...
Therapist's Name:   Taira
What did you like most about your massage?  Professionalism

What did you like least about your massage? 
Additional comments:  Keep up the good job.


April 4, 2011 from Susan...
Therapist's Name:   Taira
What did you like most about your massage? 
This is my 2nd visit. I love you guys. Very warm, friendly, & clean.  Very comfortable. Thank you.
What did you like least about your massage? 
Additional comments:  Great massage, and friendly and caring therapist! Loved my experience here.


March 15, 2011 from Kathryn...
Therapist's Name:   Michelle Woods
What did you like most about your massage? 
I liked how friendly and caring my therapist was and the entire massage.
What did you like least about your massage? 
Additional comments:  Great massage, and friendly and caring therapist! Loved my experience here.


February 19, 2011 from Jennifer...
Therapist's Name:   Nicole
What did you like most about your massage? 

What did you like least about your massage?
 

Additional comments:  Great massage, definitely needed that during tax time.



February 13, 2011 from Jason...
Therapist's Name:   Nicole
What did you like most about your massage? 

What did you like least about your massage?
 

Additional comments: 
Excellent.  Will return.


February 13, 2011 from Dom...
Therapist's Name:   Vivien Teetsel
What did you like most about your massage? 
The massage itself and Vivien's personality really made a first time experience with nerves a great and enjoyable one.
What did you like least about your massage?
 
n/a
Additional comments: 
Enjoyed the massage and I will be back again!


January 22, 2011 from Gena...
Therapist's Name:   Taira
What did you like most about your massage? 
Taira did another great massage and I left feeling relaxed and ready to progress into labor!  Also, she was very helpful in finding a massage lotion for use during labor and delivery.
What did you like least about your massage?  The only thing I can say to improve on would be the overall appearance of the building.
Additional comments: 
I would recommend Taira to anyone interested in getting a prenatal massage.  Both times that I've been to see her have been wonderful and I will definitely be back in the future!


January 22, 2011 from Jennifer...
Therapist's Name:   Nicole
What did you like most about your massage?  Completely comfortable and relaxed.

What did you like least about your massage?
 
n/a
Additional comments: 
Will plan to return.  Nice experience.


January 11, 2011 from Bill...
Therapist's Name:   Jackie
What did you like most about your massage?  The
relaxation and complete release of tension.
What did you like least about your massage?
 
n/a
Additional comments: 
Will plan to return.  Nice experience.


January 10, 2011 from Gena...
Therapist's Name:   Taira
What did you like most about your massage? 
She made it very comfortable and was very attentive to my specific needs due to the pregnancy.
What did you like least about your massage?
 
That it ended!  I could have enjoyed that massage for days!
Additional comments: 



December 30, 2010 from Wendy...
Therapist's Name:   Jackie & Kimberly
What did you like most about your massage? 
Everyone was so friendly and relaxed.  Loved that my husband's birthday was acknowledged by everyone.  Thanks!
What did you like least about your massage?
 
That we had to leave!
Additional comments: 
Loved that we got the massage lotion to take home with us to play with too.  We are already talking to repeat the experience in the Spring.


November 28, 2010 from Kristin...
Therapist's Name:   Vivien Teetsel, Taira, & Brian
What did you like most about your massage? 
We were able to get all three of us scheduled in a reasonable time.
What did you like least about your massage?
  N/A

Additional comments: 



November 11, 2010 from Megan...
Therapist's Name:   Kim
What did you like most about your massage? 
Everything!  :)
What did you like least about your massage?
 
Nothing...everything was awesome!
Additional comments: 



November 2, 2010 from Terri...
Therapist's Name:   Brenda Chavez
What did you like most about your massage? 
This was only the third massage for my current body issue, and we have already made so much progress!
What did you like least about your massage?
 
I least liked that my body had gotten to this point before I found Brenda.
Additional comments: 



September 8, 2010 from Jessica...
Therapist's Name:   Amy
What did you like most about your massage? 
I liked that Amy really paid attention to my requests before the massage.
What did you like least about your massage?
  Nothing.
Additional comments: 
Thank you, Amy for a fantastic massage.  Every massage I have had at The Massage Store has been fantastic.  I love that I can make same day appts.


September 5, 2010 from Kristin...
Therapist's Name:   Brian
What did you like most about your massage? 
The ability to get an appointment quickly and have a therapist that listens to your needs.
What did you like least about your massage?
  Nothing.
Additional comments:  Wonderful service!



August 4, 2010 from Sheila...
Therapist's Name:   Taira
What did you like most about your massage? 
The therapist listened to my needs.
What did you like least about your massage?
  Nothing.
Additional comments:
Taira is awesome!  She knows how to give a great deep tissue massage.  She was able to alleviate the migraine I was having.  I would highly recommend her to anyone!


July 30, 2010 from Annette...
Therapist's Name:   Taira
What did you like most about your massage? 
She gets where it is needed the most, not just a pass over.
What did you like least about your massage?
  It was not long enough.
Additional comments:
Thanks Taira for a great massage!


July 19, 2010 from April...
Therapist's Name:   Kimberly
What did you like most about your massage? 
Very relaxing, did not feel uncomfortable or rushed.
What did you like least about your massage?
  Nothing
Additional comments:



July 12, 2010 from Rebecca...
Therapist's Name:   Amy
What did you like most about your massage? 
Everything!  No complaints!
What did you like least about your massage?
  Nothing.
Additional comments:
Always great!


July 3, 2010 from Cindy...
Therapist's Name:   Amy
What did you like most about your massage? 
She just gave me the perfect massage and I feel wonderful!
What did you like least about your massage?
  That it had to end.
Additional comments:
Thank you, Amy!


June 23, 2010 from Carrie...
Therapist's Name:   Vivien Teetsel
What did you like most about your massage? 
Friendliness of everyone.
What did you like least about your massage?
  Nothing.
Additional comments:
Thanks for the massage!  It was awesome and I am definitely referring my friends!


April 26, 2010 from Judy...
Therapist's Name:
  Amy
What did you like most about your massage? 
The intensity of the massage without the pain.
What did you like least about your massage?
  Nothing
Additional comments:
Thanks for taking so much time discussing options and benefits of various therapies.


April 17, 2010 from Mary...
Therapist's Name:   Brian
What did you like most about your massage? 
Brian was awesome!  He addressed all the problem areas on my muscles and was so thorough!
What did you like least about your massage?
  That my 90 minute massage ended.
Additional comments:
The staff was very welcoming!


April 12, 2010 from Daniel...
Therapist's Name:
  Kimberly
What did you like most about your massage? 
The massage itself
What did you like least about your massage?
  No complaints.
Additional comments:
 

Showing: 11-12 of 12
Lindsey Rohlman said:   May 14, 2009 2:14 pm PST
I have received a lot of "professional" massages in the past few years at resorts and spas, etc. Most of those massages were disapointing. I like deep tissue massage and a lot of therapists either aren't trained to perform deep tissue or are too lazy to do it and do it well. I have had 6 or 7 massages at The Massage Store from 4 or 5 different massage therapists and I have never been disapointed. They are all well trained to find the tension and knots and they work very hard to work them out. I would recommend The Massage Store to anyone who wants a real massage!

Carolyn White said:   May 13, 2009 2:20 pm PST
I am more than delighted to write a review about my recent experience at The Massage Store under the ownership and management of Vivian Teetsel. Upon entering the store, one is greeted with a warm smile, a beautiful, clean, fresh-looking room....a room filled with a delightful and pleasant scent. Another room to which I was directed, had a neatly made-up cot, the relaxing sound of lightly trickling water and delicate-lighting...all helping one to relax and enjoy the atmosphere. But, the best was yet to come! Upon completion of the up-hurried massage, I walked out of the room pain-free....I'd been having so much pain when walking (limping) that I'd come to see it as normal! Well, it's not normal. For the first time in a very long time, I walked, feeling almost like a youngster. Do I recommend the services of this store? I can't say enough about them!

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