Privacy Policy

Effective Date: August 31, 2026

The Massage Store (“The Massage Store,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and when it may be shared.

1. Personal Information We Collect

We may collect personal information that you voluntarily provide to us when you visit our website, contact us, request information, schedule or inquire about an appointment, purchase services or gift certificates, submit a form, or communicate with us by phone, text message, email, or other methods.

Information we may collect includes:

Name
Phone number
Email address
Mailing or billing address
Appointment and service information
Information you provide when contacting us or requesting services
Information submitted through website forms
SMS/text messaging consent and preferences
Information necessary to process payments or purchases

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information through cookies or similar technologies.

2. How We Use Personal Information

We may use personal information to:

Respond to questions, requests, and inquiries
Schedule, confirm, modify, or communicate about appointments
Provide massage and wellness services
Process purchases, payments, and gift certificates
Send appointment-related notifications and reminders
Send requested information and customer communications
Communicate with you by phone, email, or SMS/text message when you have provided appropriate consent
Provide customer service and respond to support requests
Improve our website, services, and customer experience
Maintain business records and comply with applicable legal requirements
Prevent fraud, abuse, or unauthorized activity

3. SMS/Text Messaging

If you voluntarily provide your mobile phone number and consent to receive SMS messages from The Massage Store, we may use your phone number to send text messages for purposes such as appointment reminders, appointment-related communications, customer service communications, and other messages for which you have provided consent.

SMS consent is not shared with third parties or affiliates for their own marketing purposes.

You may opt out of SMS communications at any time by replying STOP to a text message. For assistance, reply HELP.

Message frequency may vary. Message and data rates may apply.

Providing consent to receive SMS messages is not a condition of purchasing any goods or services.

4. Who We Share Personal Information With

We may share personal information with service providers and business partners who help us operate our business, website, scheduling systems, payment processing, communications, customer service, and other business functions.

These service providers may process information on our behalf and are expected to use it only for the purposes for which it was provided or as otherwise permitted by law.

We may also disclose information when reasonably necessary to:

Comply with applicable laws, regulations, legal processes, or governmental requests
Protect the rights, property, or safety of The Massage Store, our customers, or others
Detect or prevent fraud, security issues, or other unlawful activity
Complete a business transaction, such as a merger, acquisition, or sale of assets

We do not sell your personal information or share your SMS consent with third parties or affiliates for their own marketing purposes.

5. Cookies and Website Technologies

Our website may use cookies, analytics tools, and similar technologies to help operate the website, understand website traffic, improve functionality, and enhance your experience.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect website functionality.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

8. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements. Any updated Privacy Policy will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

The Massage Store

496 28 1/2 Road #2

Grand Junction, Colorado
Website: www.themassagestore.net

By providing personal information through our website or communicating with us, you acknowledge that you have read and understood this Privacy Policy.